How we run retail and hospitality aboard an entire fleet
One foundation for retail and hospitality — that works, regardless of connection.
When Go Nordic needed to unify shops, restaurants and self-service solutions across their fleet, the challenge was not merely technical. It had to work offline, online, in port and on the open sea — and it had to be just as reliable as the ship itself.
Following a thorough analysis of existing flows, hardware and employee needs, we set out to design and develop a unified LS Central-based platform that today powers POS, inventory, F&B and self-service on board.
Read the Go Nordic case study at LS Retail- LS Central
- POS
- Hospitality
- Retail
- Integration
2+
years of partnership
100%
operations independent of land connection
1
unified platform for POS, inventory and F&B
2
vessels in operation
1.5m+
transactions per year
A foundation that runs on board — regardless of connectivity
On board a ferry, Wi-Fi is a luxury, not a given. That is why the entire setup is designed to run locally on the vessel and sync automatically whenever there is a connection to shore. This ensures that neither POS, inventory nor self-service stalls — whether the ship is berthed in København or out in the middle of the Skagerrak.
- 100% offline-drift ombord
- Automatic sync to shore
- No single point of failure
Fast checkouts — even when queues form
The POS solution is built on LS Central and tailored to daily life on board: large touch buttons, clear shortcuts, boarding pass scanning and fast payment flows. Staff spend less time on the system and more time with the guest — keeping queues shorter, even during peak season.
- Optimised for peak season
- Boarding card scanning
- Fast payment flows
Restaurants, bars, and buffets in one seamless flow
The on-board F&B concept spans everything from à la carte and buffets to fast snack bars. We have connected it all so menus, prices and inventory are updated in one place and reflected everywhere — from Skagerak Buffet Restaurant to the smallest bar counter.
- One menu across all points of sale
- Real-time inventory management
- Central price updates
Self-service that relieves staff
Product Pickup and self-service kiosks allow guests to order and collect items without queueing — while simultaneously freeing up staff for the tasks where they make the greatest difference. The entire solution is integrated with the same inventory and the same receipt flow as the rest of the ship.
- Self-service kiosks
- Product Pickup without queues
- Free up time for guests
A team that knows the ships
Behind the solution is a dedicated team of consultants and developers who know the ships, the staff and the operational patterns on board. This enables us to move fast when seasons change, new concepts are launched — or when something needs fixing outside normal hours.
- Dedicated, permanent team
- Familiar with on-board operational patterns
- Support when it matters most
Shall we build something similar for you?
We are happy to have an informal chat about your setup — and where quick wins can be achieved.
